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Customer Service Expectation Gap

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  Description: Percent of customers that say they receive superior customer service versus % of companies that say they recieve one (previous slide)

Upload Date: 30-Nov-2011

Posted By: weSRCH's Best of the Internet Award

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Reference URL: http://business.wesrch.com/paper-details/pdf-BU1H5H9EWDQYN-how-custome
r-service-drives-future-sales-and-revenue-growth

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