Elision Technolab LLP aka Elision is a renowned name in the unified communication industry. There are many customers that are catered by an amazing range of solution of this company. The company keeps on adding new omnichannel solutions in its offering list as well as it is kept on covering more and more industry verticals with its different solutions and services. Recently, the spokesperson of the company made an announcement that the company will offer a call center solution to the automobile industry.
The call center software of the company will be furnished with a wide array of features to run different campaigns in the automobile industry. The spokesperson of the company shared a list of features available in this automobile call center solution:
· Multiple web based access to different users such as manager, lead generation agents, collection agents, etc.
· Different call center dialers such as the predictive dialer, auto dialer, manual dialer, etc.
· Different call routing rules such as skill based, sticky agent, advanced, automated, etc.
· WebRTC web phone
· Call hold
· Music on Hold
· Call pickup
· Call transfer
· Call forwarding
· Call script
· Disposition bucket
· Graphical reports
· And more
The company has catered some automobile centers in India with its call center solution India and now it thrives to benefit automobile centers all across the world.
“The call center software can be used in the automobile center to run various campaigns. For example, to make more sales, the sales team calls different leads to entice them with some alluring offers or upcoming automobile products in the market. One department in the automobile industry works to provide vehicle loans and to entice customers to get a vehicle on EMI. One department work to provide the best customer service once the customer shows interest in buying a vehicle with cash or with any other available options. The call center solution is also used to run a campaign for collection after sales. These are some general uses of the call center solution in different operations of the automobile company. Our call center software is perfect to take care of all these campaigns. It helps in reaching more people in minimum time and delivering the best customer experience and increasing success rate”, shared spokesperson of the company.
About Elision Technolab LLP
It is a VoIP company based in India. It has offices in Ahmedabad, Delhi and Mumbai cities in India. It also has a presence in the USA and Mexico. The company offers a wide range of solutions developed in robust VoIP technologies. DialShree is one of the master solutions. It is a complete contact center solution which can be used by any company or call center to run different campaigns. To know more about this call center software, please visit https://www.elisiontec.com/contact-center-solution