SEMICONDUCTOR ANALYTICS
Share  Email

weVISION: ASML on winning THE BEST in Wafer Processing category in customer satisfaction . . . with Chi Yu

Posted on: 20-Jul-2009

Page Views: 2910

To view full screen click here!



Loading....

If you are unable to view this PDF file, please clear the browser cache and reload your page,
if the problem persists try upgrading your PDF reader. To obtain the PDF reader, please click here

Summary

Chi Yu is Sr. Vice President WW Field Service at ASML. In this video he discusses the key elements and strategies that ASML uses to manage its customer satisfaction. Chi Yu covers how to manage customer expectations and how his organization has helped customers to achieve their cost targets and helped them to succeed in their markets.

« Semiconductor Production Equipment Trend Watch: ...

Innovation Economics: Why Moore's Law is abo... »

About weQuest:
weQuest's are written by G Dan Hutcheson, his career spans more than thirty years, in which he became a well-known as a visionary for helping companies make businesses out of technology. This includes hundreds of successful programs involving product development, positioning, and launch in Semiconductor, Technology, Medicine, Energy, Business, High Tech, Enviorntment, Electronics, healthcare and Business devisions.

Short URL: https://www.wesrch.com/electronics/weqEL13VQI

Send to Colleague | Send to myContacts |  Save to myLibrary