Prev Next

Service 3.0 - the new era of the partnering model ... with Charlie Pappis, Applied Materials

 Charlie Pappis     Applied Materials Inc.
  9508      Feb 20, 2013
Summary: For semiconductor fabs, era of service being a response to a broken tool has long come to an end. Customers want and need closer service partnerships with their suppliers, because tools have become much more interactive with the results achieved on the wafer. Modern Fab Tools are smart, with embedded sensors and dynamic controls that make a smartphone look like a toy. So much more can be done to attain better results when suppliers and customers work together. This is not idle talk, as the revenue requirements of a modern fab mean that even small 1% differences can either add or take away millions in profits. That's changed the nature of service towards supporting advanced node transitions and improving yield in addition to the Service 2.0 model of increasing productivity and improving cost of ownership and the 1.0 model of tool repair.  Charlie Pappis is group vice president and general manager of Applied Global Services (AGS), Applied Materials' service business supporting customers in the semiconductor, display and solar industries.

About weVISION: weVISION is a series of video interviews of visionaries by G Dan Hutcheson, his career spans more than thirty years, in which he became a well-known as a visionary for helping companies make businesses out of technology. This includes hundreds of successful programs involving product development, positioning, and launch in Semiconductor, Technology, Medicine, Energy, Business, High Tech, Environment, Electronics, healthcare and Business divisions.

You may like this also:

Huawei Cloud X: New Services in 5G Era

Cloud x new services consist of a cloud app, broad pipe, smart device. Huawei cloud VR service helps move PC VR application to the cloud. Cloud x support telcos to explore new busi

24 April, 2019
23 April, 2019
22 April, 2019
Andrea Lati
19 April, 2019

A Vision of Future Networks by Eric Hardouin

The future networks vision includes connecting large numbers of various devices and objects, efficient in energy and natural resource usage. 5G will enable disruptive services.

Eric Hardouin
19 April, 2019

RISC-V Foundation: From Hype to Ripe

RISC-V is an open and free ISA from Berkeley to the foundation. It is a fast Advancing Architecture. RISC-V started with hype but followed with healthy & fast-paced standard advanc

Charlie Su PhD
18 April, 2019
17 April, 2019

Top Five Digital Consumer Trends in 2019

The digital consumer trends that will redefine commerce the most in 2019. Technology such as artificial intelligence plays a pivotal role in crafting experiences.

16 April, 2019

Recent weVISIONs

SOI: Why it's no longer a niche technology - with Carlos Mazure of the SOI Industry Consortium
Carlos MazureSOI Industry Consortium
16 April, 2019
Mark Bohr's Rules of Innovation
Mark BohrIntel Corporation
28 February, 2019